Read through the latest Apex updates below
Over 250+ updates were released.
20 of the updates are notably significant.
– Schedule SMS Emails
– WhatsApp Integration on Mobile
– Introducing the Updated Task Manager
– Tap to Pay Convenience
Your scheduling and booking process is further streamlined with a new service menu, the ability to book rooms and equipment, and Apple Calendar integration. Calendar overlay makes managing your appointments a breeze.
– Service Menu Integration
– Apple Calendar Integration
– Calendar Overlay for Comprehensive Scheduling
– LIVE Chat is now available
– Chat Widget Internationalization
Managing contacts and opportunities is even more versatile with OR filters for contact smart lists, advanced custom field filters for opportunities, and the ability to assign multiple users to an opportunity. Multiple contact types and bulk email validation further enhance your contact management.
– Introducing OR Filters for Contact Smartlists
– Advanced Filters with Custom Fields for Opportunities
– Assigning Multiple Users to Contact/Opportunities
– Efficient Contact Document Management
Streamlining Conversations & Integrations
Tracking activities, UI enhancements, and enhanced email threading view take conversations to the next level. The new live chat feature offers video support on SMS and email, while integrations and marketplace improvements enhance your app experience.
– Improved Activity Tracking
– Right Panel Quick Actions and UI Enhancements
– Enhanced Email Thread Views
– Tracking Contact Engagement Scores
– LinkedIn Integration for Enhanced Networking
– A Refreshed Workflow Builder UI
Reputation Management Upgrades
Review widgets and AI-powered reviews with auto-responses and suggestive responses make reputation management more effective.
Connect multiple GMB pages to streamline your online presence.
– Enhanced Review Widgets
– AI-Powered Reviews for Quick Responses and Suggestions
– More Versatile Review Request Options
Effortless Email Creation
A versatile email builder introduces layout options, FAQ elements, saved elements, product elements, and support for multiple tags and smartlists.
– Enhanced Layout Options
– FAQ Elements
– Saved Elements
– Product Elements
Streamlining Social Media Marketing
Image editing capabilities, review management, and image AI support elevate your social planning and media library experience.
– Post Customization
– Recurring Posts for next 5 years+
GMB, Facebook, Instagram, X, TikTok & LinkedIn
– Create Posts with RSS
– Tags & Categories
– Enhanced Image Editing
– Streamlined Review Management
Add Reviews via Social Media Posts
– Enhance your content with options to improve writing, fix spelling and grammar, simplify writing, make longer and make shorter.
– Describe what you want to create with Image AI.
The Power of Conversation AI
– Web URLs
– Web Chat to SMS
– Direct Appointment Booking and Support Intent
– Conversation AI X Workflow
And More To Come…
With these Apex updates, we’re unlocking new potential and setting the stage for your continued success. These updates represent an exciting step forward in the Apex Solutions Pro platform, providing users with powerful tools to enhance their businesses and marketing strategies.
The future is bright, and these features are just the beginning of what Apex Solutions Pro has to offer. Stay tuned for updates as we roll out more exciting updates to help you achieve your business goals. Thank you for being part of the Apex community, and we can’t wait to see the incredible ways you’ll use these new tools to grow and thrive.
Every Message In One Place
Connect with leads and customers through
texting, live chat, bulk messaging, Google My
Business and Facebook messages.
Be channel-agnostic.
No matter where it started, Renown Marketing keeps it organized.
Chat with context.
See the history of every conversation and interaction.
Get started in seconds.
Connect your channels and start messaging right away.
Be channel-agnostic.
No matter where it started, Apex Team keeps it organized.
Chat with context.
See the history of every conversation and interaction.
Get started in seconds.
Connect your channels and start messaging right away.
Webchat, Facebook & Google My Business Integration
Turn Messages Into Revenue
Convert website, Facebook and Google My
Business visitors into customers. Engage visitors
immediately with live chat, or save time by auto-
responding with our AI chatbot.
Interact With Your Leads On The Go
With mobile and desktop apps, you can communicate with your leads, customers, and teams from anywhere.
Every Message In One Place
All customer
interactions in one
Unified Inbox
Never miss another chat, review, survey or referral.
Now every customer interaction lives in a single
place, right in your inbox — ready for you to
respond to.
70% of customers prefer to message with businesses
- The Washington Post
Every Message In One Place
Never miss a customer
call
Engage callers immediately with auto-missed call text back to keep the conversation alive so you never lose business because you were unavailable.
Your business wins when you
interact with customers
3X
Higher Conversion
Reviews requested via text message vs reviews requested via email.
95%
of messages are read
Texts have a 99% open rate. 95% of those texts are read within 5 minutes.
10X
faster than calling
Text messaging is the new standard for quick and easy communication.
3X
Higher Conversion
Reviews requested via text message vs reviews requested via email.
95%
of messages are read
Texts have a 99% open rate. 95% of those texts are read within 5 minutes.
10X
faster than calling
Text messaging is the new standard for quick and easy communication.
Awesome Words
from clients
Apex Team unified inbox helps clients get to leads quicker so they don't lose business
Shannon Hanrahan
Realtor
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Robert Wills
AZ Plumber
"Apex Team helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."
Awesome Words
from clients
Apex Team unified inbox helps clients get to leads quicker so they don't lose business
Shannon Hanrahan
Realtor
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Robert Wills
AZ Plumber
"Apex Team helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."
Easily Integrates with Leading Apps
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